NUTRITONE FREQUENTLY ASKED QUESTIONS
Click here for Isomers Frequently Asked Questions
I don't feel anything when I use the Nutritone. Is it working?
If the current is not strong enough, will I see any results?
Can the Nutritone be used under the chin?
Manuela's lip was twitching when she was on television. When I use the machine, my lip does not twitch. Does this mean its not working? Or it's not working as well for me?
Do I need to place the Nutritone on the EXACT spots that are indicated in the manual for results?
How can I tell if the Nutritoneā„¢ unit is working?
What is the purpose of the dial on the side if you cannot feel anything?
Are there any precautions about using the Nutritone?
Why are there different intensities for different parts of the face?
My Nutritone light won't turn on. Is the unit defective?
Can I use any serum product for the conductor?
Nutritone Steps for Success: A Quick HOW TO Guide

I don't feel anything when I use the Nutritone. Is it working? top

The new Nutritone system has been designed to utilize a specific range of micro-current, based on the application of current at a lower range level PLEASE SEE EMAIL NOTE. The unit is designed to gently stimulate the face, and some, though not all, individuals may feel a light tingling sensation during use. To ensure that your unit is working, please check to see if the green light indicator is on. Also, remember to use and reapply the serum as needed. Your skin should be moist to ensure proper conductivity and an effective treatment.

If the current is not strong enough, will I see any results? top

The unit has been designed to be pain free and appropriate for regular use. You should always feel comfortable using the Nutritone unit. Because each individual has different levels of facial sensitivity, it is important that you raise or lower the intensity according to your comfort level.

Can the Nutritone be used under the chin? top

Yes, the Nutritone can be used along the jawline and under the chin, however, you should avoid the neck area because stimulation to the neck can cause severe muscle spasms. Please read the product manual carefully for directions and warnings about using the Nutritone unit.

Manuela's lip was twitching when she was on television. When I use the machine, my lip does not twitch. Does this mean its not working? Or it's not working as well for me? top

There was some vibration on Manuela's lip and you may experience it from time to time. It does not indicate a better beauty treatment It simply means the nerve ending at certain parts of your face may be more sensitive than other parts. Time of month, hydration and other random elements may contribute to the vibration.

Do I need to place the Nutritone on the EXACT spots that are indicated in the manual for results? top

The diagrams in the workbook give a general guide for placement for a complete total face routine using all of the settings. In addition to, or instead of, one can use the Nutritone on any part of the face that you need. Let comfort be your guide. If it feels good or is needed in an area, use it in that area. The diagram lays out a complete treatment of the entire face , you however may want to make the treatment your own by adding in spots that are of key interest to you or are in line with your beauty goals.

How can I tell if the Nutritoneā„¢ unit is working? top

Some individuals may feel a light tingling sensation on their skin during treatment. Additionally, when working the green light indicator will be on. This illumination confirms the Nutritone™ electrical activity and that the unit is working.

What is the purpose of the dial on the side if you cannot feel anything? top

The dial is for controlling the current level ensuring a pain free or no sensation while doing a facial treatment. Although most people will not feel anything while using the NutriTone, others may indeed find that they are very responsive and the setting is too high. As we are all different, we offer the ability to turn down the program for those who are very sensitive. The dial is akin to a pump on a lotion bottle -- some people need more and some need less-- but more product should not cause discomfort.

Are there any precautions about using the Nutritone? top

Yes, precautions are necessary, and specific contraindications, warnings and precautions are listed in the Nutritone user manual. Please read the manual fully before using the Nutritone device.

Why are there different intensities for different parts of the face? top

We have researched the face and designed a unit that respects and responds to the various areas of the face. The eye area has finer skin, smaller muscles and responds more appropriately to the pre-programmed range. The face contains larger muscles and denser skin requiring its own current range. The jaw area has very strong muscles, bone and fibrils thus requiring an increased program and dedicated range. Quite simply we wanted the unit to be appropriate in all the various elements of the face

My Nutritone light won't turn on. Is the unit defective? top

The green light indicates the unit is working. When the light is not on, the unit is not working. We have found that the battery that comes with the NutriTone unit is sealed with a clear wrapping. Many miss this at first, so please examine the battery and ensure that the clear wrapping is removed before inserting the battery into the unit.

Can I use any serum product for the conductor? top

We do not recommend using any other serums other than the Nutritone serums. The Nutritone serum has been specially designed to help transport the micro-current correctly to the treatment area. As we cannot recommend nor comment on serums or gels manufactured by other companies, if you should choose to use other formulations read the ingredient panels carefully to ensure these formulas do not contain: any fragrance; alcohol; colors; witch hazel; mixed fruit acids; alpha hydroxyl; glycolic; salicylic or beta hydroxyl acids; enzymes

Nutritone Steps for Success: A Quick HOW TO Guide top

Step for Success when using the Nutritone Unit

 A Quick HOW TO guide:

  1. Read through the manual carefully. It only takes a few minutes to familiarize yourself with this information before you begin.
  2. Remove the Nutritone Tool, Battery and Electrolyte Toning Serum from the box.
  3. The 9-Volt battery is wrapped with a clear covering to protect it while travelling and to retain its strength.  Before inserting the 9-volt battery into the NutriTone device , the plastic wrap must be removed.
  4. Remove the battery cover from the Nutritone Unit itself. This is where you will insert the unwrapped 9-volt battery.
  5. Insert the 9-volt battery, matching the large prong within the unit to the large prong on the battery head.  The 9-volt battery housing is designed to only allow the battery to be inserted in the correct configuration.  The fit should be snug but comfortable.
  6. Replace the battery cover on the unit and over the battery.
  7. Turn unit on using thumb wheel at side of unit.  Green light indictor on the front of the NutriTone Unit should come on.  If it does not, double check that 9-volt battery is unwrapped and inserted in the proper orientation.
  8. When the Green Light indictor is on, the unit is ready to use.
  9. Before using the NutriTone on your skin, you must dampen your skin with the Electrolyte Toning Serum.  When first opening this bottle, please remove the disc top cap and peel off the inner foil liner. Tighten the disc top cap to bottle and pour out the amount of product needed.  Apply the product to the skin and you are ready to begin your NutriTone Facial Toning program. 
  10. For more information on specific programming options or treatment areas, please refer to the (enclosed) brochure starting at page 1.  You may also contact us directly at contactus@isomers.ca

 

Introducing Free Shipping in Canada and the US on select Special Web Offers on the Isomers website!

That’s right!  Whenever you visit our website, be sure to check the “Special Web Offers” section to see which offers are available with free shipping!  They’ll be changing frequently so be sure to check often!

The fine print:

  • Free Shipping applies to select offers in the Special Web Offers section of our website.
  • If you select a Web Special with free shipping, you may add other products to your order.  The added items also receive free shipping. 
  • Please note that maximum order weight for free shipping is 5lbs.  We will reach out to you before shipping if your order has gone above the maximum weight.
  • Free Shipping applies to addresses in Canada using FedEx Ground and the US using FedEx International Economy rates.  Other service levels will be charged at regular shipping rates.
  • Quantities are limited and availability will change.  Some Special Web Offers offers may come back in stock and others may not. 
  • Sales of Web Specials are final.  No returns or exchanges.
  • All prices on Isomers website are in Canadian dollars (CAD).  You can confirm the price in your currency by using a website such as www.xe.com